Refund Policy

Wincomb Enterprises is committed to providing high-quality products and services to our customers. We stand behind our products and services and want to ensure that our customers are satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a fair and hassle-free refund policy.

Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

  • You must request a refund within 30 days from the date of purchase.
  • You must provide a valid reason for the refund request.
  • You must return the product in its original condition, with all original packaging and accessories included.

Refund Process

To initiate a refund, please follow these steps:

  1. Contact our customer service team via email at support@wincombentltd.com or through our website’s contact form.
  2. Provide your order number, reason for refund, and any other relevant details.
  3. Our customer service team will review your request and respond within [3-5] business days.
  4. If approved, we will provide refund instructions, and the refund will be processed within [5-7] business days.

Refund Amount

The refund amount will be equal to the full purchase price of the product or service, minus any shipping costs or handling fees.

Exceptions

The following products and services are exempt from our refund policy:

  • Digital products and services, such as ebooks, software, and online courses.
  • Products that have been used, worn, or damaged in any way.
  • Products that are missing original packaging, accessories, or tags.